
BTI recently conducted its workplace and attorney satisfaction survey, and after evaluating results from more than 1,000 respondents, the company found four cultures that are prevalent across Biglaw firms. Do any of these cultures sound familiar to you?
The Toxic Workplace
Trust is scarce. Attorneys keep their distance. Partners work together only if they have to — the same goes for associates — they don’t trust each other to help with work or share stresses and experiences. Partners resent firm interference with their clients. Fortunately, only 10.1% of firms receive this distinction from their attorneys.The Well-Oiled Machine
At the other end of the spectrum — 12.1% excel with seamless collaboration and information sharing. Partners are in synch — so associates feel in synch.You find ongoing information sharing about client, legal, and workplace issues — all serving to build attorney knowledge bases they can use in client work and business development. Attorneys offer up thoughts and ideas routinely — it’s part of the DNA.
The Machine
The largest group at 47.5% leans towards working together — but often needs a catalyst to make it happen. These catalysts include transactional work, large litigation, a partner seeking another out, pitches, and large client defections.This group of firms has the building blocks to become a well-oiled machine.
The Siloed
30.3% report uneven cooperation. There is little in the way of active sharing between practice groups. Some attorneys in this cohort report being envious of the groups with more sharing than their own.
The majority of attorneys are working at firms best described as “machines,” while just over 12% of lawyers are working at “well-oiled machines.” Thankfully, only about 10% of attorneys find themselves working in truly toxic environments.
Which of these cultures describes your law firm?
10.1% of Attorneys Report Toxic Culture; How Many Are Great? [BTI Consulting Group]

